https://omniguest.ai/ 2026-11-01T01:01:25.000Z https://omniguest.ai/features 2026-11-01T01:01:05.000Z https://omniguest.ai/mcp 2026-10-31T04:39:55.000Z https://omniguest.ai/features/unified-inbox 2026-11-01T01:09:33.000Z https://omniguest.ai/features/guest-messages 2026-11-01T01:09:33.000Z https://omniguest.ai/features/guest-chat 2026-11-01T01:09:33.000Z https://omniguest.ai/features/service-requests 2026-11-01T01:09:33.000Z https://omniguest.ai/features/duty-logbook 2026-11-01T01:09:33.000Z https://omniguest.ai/features/lost-and-found 2026-11-01T01:09:33.000Z https://omniguest.ai/features/newsletter 2026-11-01T01:09:33.000Z https://omniguest.ai/features/guest-crm 2026-11-01T01:09:33.000Z https://omniguest.ai/features/ai-assistant 2026-11-01T01:09:33.000Z https://omniguest.ai/features/staff-chat 2026-11-01T01:09:33.000Z https://omniguest.ai/features/universal-search 2026-11-01T01:09:33.000Z https://omniguest.ai/videos 2026-11-01T01:09:33.000Z https://omniguest.ai/videos/email-booking-create Turn a hotel booking e-mail into an OPERA Cloud reservation https://omniguest.ai/video/explainers/email-booking-create.jpg?v=2026-10-28-2 An agency books two rooms by e-mail: the AI reads it, pre-fills the OPERA Cloud reservation, staff confirm, and the reply carries the confirmation number. https://omniguest.ai/video/explainers/email-booking-create.mp4?v=2026-10-28-2 90 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:49.000Z https://omniguest.ai/videos/guest-messages Pre-arrival and post-stay guest e-mails with approval https://omniguest.ai/video/explainers/guest-messages.jpg?v=2026-10-28-2 Automated hotel guest e-mails before arrival and after departure: approval list, preview and the rules that decide which e-mail goes out when. https://omniguest.ai/video/explainers/guest-messages.mp4?v=2026-10-28-2 48 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/guest-chat-request Hotel guest chat: AI concierge creates a housekeeping task https://omniguest.ai/video/explainers/guest-chat-request.jpg?v=2026-10-28-2 A guest asks the hotel web chat for a second duvet. The AI concierge creates the service request, housekeeping claims it, the guest sees the update. https://omniguest.ai/video/explainers/guest-chat-request.mp4?v=2026-10-28-2 40 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/conversations Hotel guest chat inbox: AI concierge answers, staff take over https://omniguest.ai/video/explainers/conversations.jpg?v=2026-10-28-2 The AI concierge settles a late check-out on its own, hands a nut-allergy question to the hotel team, and staff reply in the same guest chat. https://omniguest.ai/video/explainers/conversations.mp4?v=2026-10-28-2 61 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/service-request-create Log a guest's phone request as a hotel service request https://omniguest.ai/video/explainers/service-request-create.jpg?v=2026-10-28-2 A guest calls with a request: describe it in your own words, pick the stay from the guests in house, and the AI routes it to the right department. https://omniguest.ai/video/explainers/service-request-create.mp4?v=2026-10-28-2 80 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/mobile-staff-app OmniGuest on the phone: the hotel team's day in their pocket https://omniguest.ai/video/explainers/mobile-staff-app.jpg?v=2026-10-28-2 Hotel staff on the phone: the department's tasks, requests to take, the most overdue one in a red bar, quick create from anywhere — same login, no install. https://omniguest.ai/video/explainers/mobile-staff-app.mp4?v=2026-10-28-2 49 2026-10-28T00:00:00+00:00 yes 2026-10-28T13:55:17.000Z https://omniguest.ai/videos/logbook Digital hotel duty logbook and shift handover https://omniguest.ai/video/explainers/logbook.jpg?v=2026-10-28-2 Log a shift entry, mark it for handover, let the AI draft the shift summary and notify the next shift — with the handover protocol as PDF. https://omniguest.ai/video/explainers/logbook.mp4?v=2026-10-28-2 48 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/lost-found-capture Hotel lost and found on the phone: record a found item in seconds https://omniguest.ai/video/explainers/lost-found-capture.jpg?v=2026-10-28-2 Housekeeping types the room number, links the guest who just checked out, takes a photo and lets the AI fill in category, description and colour — then prints the QR label. https://omniguest.ai/video/explainers/lost-found-capture.mp4?v=2026-10-28-2 43 2026-10-28T00:00:00+00:00 yes 2026-10-28T20:47:48.000Z https://omniguest.ai/videos/lost-found Hotel lost and found: from the guest's chat message to the parcel home https://omniguest.ai/video/explainers/lost-found.jpg?v=2026-10-28-2 A guest reports lost sunglasses in the chat, OmniGuest suggests the matching found item, staff confirm, e-mail the guest and ship it with a tracking number. https://omniguest.ai/video/explainers/lost-found.mp4?v=2026-10-28-2 75 2026-10-28T00:00:00+00:00 yes 2026-10-28T20:47:48.000Z https://omniguest.ai/videos/newsletter-1-campaigns Hotel newsletter campaigns in one place https://omniguest.ai/video/explainers/newsletter-1-campaigns.jpg?v=2026-10-28-2 How a hotel e-mail marketing campaign groups its newsletters, and where each newsletter of the campaign stands. https://omniguest.ai/video/explainers/newsletter-1-campaigns.mp4?v=2026-10-28-2 30 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/newsletter-2-editor Write a hotel newsletter with an AI editor https://omniguest.ai/video/explainers/newsletter-2-editor.jpg?v=2026-10-28-2 Tell the AI editor what to change in plain words and watch the live preview of the hotel newsletter follow — on desktop and on mobile. https://omniguest.ai/video/explainers/newsletter-2-editor.mp4?v=2026-10-28-2 34 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/newsletter-3-reports Hotel newsletter report: opens, clicks and bounces https://omniguest.ai/video/explainers/newsletter-3-reports.jpg?v=2026-10-28-2 After a hotel newsletter goes out: delivery, opens, clicks, bounces and unsubscribes in one report. https://omniguest.ai/video/explainers/newsletter-3-reports.mp4?v=2026-10-28-2 34 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/reservations OPERA Cloud reservations: search, notes and edits https://omniguest.ai/video/explainers/reservations.jpg?v=2026-10-28-2 Search OPERA Cloud reservations, sync notes both ways, and see exactly what changes before an edit is written back to OPERA. https://omniguest.ai/video/explainers/reservations.mp4?v=2026-10-28-2 43 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:50.000Z https://omniguest.ai/videos/profiles Hotel guest profiles synced with OPERA Cloud https://omniguest.ai/video/explainers/profiles.jpg?v=2026-10-28-2 One guest profile with tags, stays and preferences, kept in sync with OPERA Cloud — the hotel CRM view for the whole team. https://omniguest.ai/video/explainers/profiles.mp4?v=2026-10-28-2 42 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:51.000Z https://omniguest.ai/videos/availability Live hotel availability and rates from OPERA Cloud https://omniguest.ai/video/explainers/availability.jpg?v=2026-10-28-2 Free rooms and rates straight from OPERA Cloud with the nightly breakdown — while the guest is still on the phone. https://omniguest.ai/video/explainers/availability.mp4?v=2026-10-28-2 42 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:49.000Z https://omniguest.ai/videos/house-rules AI house rules: teach the hotel AI your own facts and SOPs https://omniguest.ai/video/explainers/house-rules.jpg?v=2026-10-28-3 Write a house rule once for several AI modules, test the answer with and without it, switch it on — and the hotel's AI concierge answers guests with it. https://omniguest.ai/video/explainers/house-rules.mp4?v=2026-10-28-3 55 2026-10-28T00:00:00+00:00 yes 2026-10-28T13:10:31.000Z https://omniguest.ai/videos/companygpt-1-ask AI assistant for hotel procedures and policies https://omniguest.ai/video/explainers/companygpt-1-ask.jpg?v=2026-10-28-2 Hotel staff ask CompanyGPT about their own procedures and policies and get answers with the source they came from. https://omniguest.ai/video/explainers/companygpt-1-ask.mp4?v=2026-10-28-2 40 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:51.000Z https://omniguest.ai/videos/companygpt-2-mentions Ask the hotel AI assistant about a reservation https://omniguest.ai/video/explainers/companygpt-2-mentions.jpg?v=2026-10-28-2 Type @ to add an OPERA Cloud reservation, and CompanyGPT answers with what matters from the booking, the guest profile and the notes. https://omniguest.ai/video/explainers/companygpt-2-mentions.mp4?v=2026-10-28-2 35 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:51.000Z https://omniguest.ai/videos/team-chat Hotel staff chat with departments and reservation cards https://omniguest.ai/video/explainers/team-chat.jpg?v=2026-10-28-2 Department rooms, @-mentions that notify, and a reservation shared into the conversation as a card — team chat for hotel staff. https://omniguest.ai/video/explainers/team-chat.mp4?v=2026-10-28-2 47 2026-10-28T00:00:00+00:00 yes 2026-10-28T03:09:51.000Z https://omniguest.ai/videos/universal-search Search everything in the hotel app with Cmd+K https://omniguest.ai/video/explainers/universal-search.jpg?v=2026-10-28-2 Find a guest, a booking, a service request or a settings page from one search box: grouped results, arrow keys and Enter, and OPERA Cloud only when you ask. https://omniguest.ai/video/explainers/universal-search.mp4?v=2026-10-28-2 57 2026-11-01T00:00:00+00:00 yes 2026-11-01T01:09:13.000Z https://omniguest.ai/integrations 2026-10-31T04:39:55.000Z https://omniguest.ai/security 2026-10-26T02:01:58.000Z https://omniguest.ai/pricing 2026-10-31T12:04:47.000Z https://omniguest.ai/roadmap 2026-10-31T12:04:47.000Z https://omniguest.ai/changelog 2026-10-31T05:02:03.000Z https://omniguest.ai/about 2026-10-27T08:36:42.000Z https://omniguest.ai/demo 2026-11-01T01:01:25.000Z https://omniguest.ai/contact 2026-11-01T01:01:25.000Z