Changelog
What we shipped — month by month.
OmniGuest grows in small, tested steps. Every change here is in production; what is not built yet stays on the roadmap. Founding partners decide what comes next.
Lost & Found
Found items with photos from the phone, loss reports from the guest chat, automatic matching, and the way home by post — with retention per category.
Lost & FoundThe staff app on the phone
Each department opens on its own requests and tasks, with push notifications, lock-screen privacy and a plus button for new requests, found items, logbook entries and team messages.
Service requests in each colleague's language
A request written in one language reaches housekeeping in the language each colleague chose for the app.
Service RequestsSeveral items in one request
Two towels and a bathrobe are one request with a list, not three tickets.
Service RequestsReopen, defer and pick the guest on site
Closed requests can be reopened, requests can wait until a set time, and the guest picker suggests who is in house right now.
Service RequestsSeparate switches for PMS sync and writeback
Each OPERA Cloud connection can sync without writing back, so a hotel starts read-only and switches writeback on when it is ready.
House rules for every AI in the hotel
Management writes its own rules once — for the guest chat, e-mail drafts, triage, CompanyGPT and the newsletter AI — with a test panel before switching them on.
AI AssistantEight app languages
English, German, French, Spanish, Italian, Thai, Japanese and Simplified Chinese — each colleague picks their own.
Free for up to 12 months — and we cover Oracle's OHIP costs.
For hotels on Oracle OPERA Cloud: every live module at no cost for six months, twelve when you stay actively involved. Onboarding included. In return, your honest input decides what we build next.