Roadmap
What runs today, what comes next — in writing.
Hotels plan for years. So do we. This page separates what is in production from what is specified and scheduled, so nobody buys a slide.
Next
Coming 2027Specified, scheduled, not yet shipped.
Order reflects current priority. Pilot hotels shape the details — if one of these is decisive for you, tell us in the demo.
- Coming 2027
Automated Guest Journey
40+ message types from confirmation to post-stay, sent at the right moment in the right language — driven by PMS events.
- MJML template engine with brand → hotel inheritance
- Expression engine for dynamic content (name, room, dates, language)
- Simple mode so staff can edit templates without HTML
- Open, click and bounce tracking per message
- Coming 2027
Upselling
Room upgrades, early check-in, spa and F&B offers in pre-arrival messages — priced from live availability.
- Upgrade offers only when inventory allows
- Personalised recommendations from the guest profile
- Writeback of accepted offers into the reservation
- Coming 2027
MICE & Groups
AI parsing of event requests, a proposal builder, a client portal with e-signature and live function-space availability.
- Structured extraction from enquiry e-mails
- Proposal builder with hotel-branded documents
- Client portal for comments and digital signature
- Coming 2027
Payments
Card-on-file, advance purchase and deposit links with PMS writeback — designed to meet PCI-DSS SAQ-A-EP requirements.
- Payment links embedded in confirmations and offers
- Tokenised cards written back to the reservation
- Provider-agnostic: Saferpay, Adyen, Stripe
- Coming 2027
WhatsApp & LINE
More messenger channels on the same conversation foundation that already powers web chat and Telegram.
- WhatsApp Business API with template approval
- LINE for Asian markets
- Same inbox, same escalation rules
- Coming 2027
Dashboard & Analytics
Response times, conversion of enquiries to bookings, newsletter performance and AI usage per hotel, brand and enterprise.
- Enquiry-to-booking funnel
- Team response time and workload
- Exports and scheduled reports
Want to influence the order?
Pilot partners get a direct line to the team building the platform. Bring the module that matters most to you.