Skip to content
OmniGuest
All features

02CompanyGPT

The assistant your front desk actually wanted.

CompanyGPT answers like a colleague who has read every policy, every brand guideline and every menu. Staff ask in plain language, mention a reservation with @, upload a PDF or a photo, and get grounded answers with sources — in the guest's language if needed.

Hosting
Private, EU
Sources
Cited per answer
PMS access
Read-only, audited
CompanyGPT chat answering a staff question with hotel knowledge and a reservation lookup
01

Knows the hotel, not the internet

Policies, SOPs, rate descriptions, restaurant menus and brand guidelines are indexed into a private knowledge base. Answers cite the document they came from.

CompanyGPT answer with cited hotel documents from the knowledge base
02

@mention a reservation or a guest

Type @ to pull a live reservation or profile from the PMS into the conversation: dates, room, rate code, notes. No tab switching, full audit trail.

CompanyGPT conversation with an @mentioned reservation card from the PMS

Vision, PDFs, voice and web search

Upload a supplier invoice, a handwritten note or a competitor's brochure. Ask for a summary, a translation or a comparison. Web search is available when you need current information.

Private by design

Models run on OmniGuest infrastructure in Europe. No prompts, documents or guest data leave the platform, and nothing is used to train third-party models.

Works with

  • Oracle OPERA Cloud
  • MEWS
  • PDF · Images · Voice
  • Web search
Live in production

See your own inbox, answered.

Bring a real enquiry from your hotel to the demo. We connect a sandbox PMS, drop your e-mail in and show you the draft — live, in 30 minutes.