01Email, understood
An inbox that already knows the guest, the dates and the rate.
Reservation requests, group enquiries, complaints and thank-you notes land in one shared inbox. OmniGuest reads each message, recognises the guest in your PMS, checks real availability and prepares a reply in your hotel's tone — your team reviews and sends.
- Mail providers
- Gmail · M365 · IMAP
- Reply time
- Minutes, not hours
- Availability
- Live from your PMS
Drafts with real rates, not guesses
When a guest asks for three nights in October, OmniGuest queries your PMS for availability and rates and renders the numbers into the draft. The AI writes the prose; the code writes the prices.
Categorised and routed on arrival
Requests, cancellations, invoices, group business, spam — every thread is classified the moment it arrives, so the right department picks it up without triage meetings.
Shared mailboxes without chaos
Claim a thread, hand it over, release it. Signatures, templates and attachments are managed per hotel. Everyone sees who is answering what.
Your mailboxes, your data
Connect Gmail, Microsoft 365 or any IMAP account with OAuth or app passwords. Mail stays in your provider; OmniGuest syncs, indexes and drafts.
Works with
- Gmail
- Microsoft 365
- IMAP
- Oracle OPERA Cloud
- MEWS
See your own inbox, answered.
Bring a real enquiry from your hotel to the demo. We connect a sandbox PMS, drop your e-mail in and show you the draft — live, in 30 minutes.