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OPERA Cloud reservations: search, notes and edits

Search OPERA Cloud reservations, sync notes both ways, and see exactly what changes before an edit is written back to OPERA.

0:43More about Guest CRM

Transcript

  1. 0:00Reservations shows every booking from OPERA, always up to date.
  2. 0:04Filter by status or dates, or simply search.
  3. 0:08Type a confirmation number or the guest's name, and open the reservation.
  4. 0:13The overview has it all: dates and nights, room and room type, the rate, and the guest's special requests.
  5. 0:19Notes are synced with OPERA in both directions.
  6. 0:22Here, the early check-in and the nut allergy, so the kitchen knows too.
  7. 0:27Need to change dates, guests or the rate?
  8. 0:29Edit loads the current data from OPERA, shows you exactly what will change, and only saves after you confirm.
  9. 0:37And one click takes you from the reservation to the guest's profile.

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