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Video · Duty Logbook

Digital hotel duty logbook and shift handover

Log a shift entry, mark it for handover, let the AI draft the shift summary and notify the next shift — with the handover protocol as PDF.

0:48More about Duty Logbook

Transcript

  1. 0:00The duty logbook is your team's shift diary.
  2. 0:03Everything that happens on a shift goes here, so nothing gets lost between early, late and night.
  3. 0:09Entries can be important, linked to reservations, and colleagues can comment on them.
  4. 0:15To add an entry, click New entry, set the priority, and describe what happened.
  5. 0:22Mark it for the shift handover, and the next shift will see it first.
  6. 0:26Then save.
  7. 0:27At the end of the shift, click Hand over shift.
  8. 0:30OmniGuest collects the open items for you.
  9. 0:33Let the AI draft the handover summary from today's entries.
  10. 0:37Check the draft, adjust it, and complete the handover.
  11. 0:41The next shift is notified, and the whole protocol is available as a PDF.

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See your own hotel's stay, end to end.

Bring a real enquiry from your hotel to the demo. We connect a sandbox PMS, drop your e-mail in and show you the draft — then follow the guest through pre-arrival, chat, service requests and the logbook. Live, in 30 minutes.

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